Safeway complaint: Refresh drinking water cap too tight

Name: Refresh drinking water cap too tight
Item: Safeway
Rating: 1
Author: Jim

Open 17 Jun 2023 118 views Supermarkets / Grocery Stores

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Filed 17 Jun 2023 by Jim

Due to the tightness of the cap and the thinness of the plastic in the body of the plastic bottle it is next to impossible to remove the cap without spilling some of the water.
We have enjoyed this product before and it seems that the problem has gotten worse.
It would be next to impossible for a child or someone who is weak or disabled to open.

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Case details

Status: Open
Company: Safeway
Filed: 17 Jun 2023
Rating: 1/5
Desired resolution: Please don't tighten the bottle cap so tightly during manufacturing.
Problem: Bottle cap too tight to open
About: bottled water

Progress

Filed
Company notified
Company replied
Resolved

17 Jun 2023 Complaint filed and published
17 Jun 2023 Message from Bizzy: we notified Safeway about this complaint.

See all 37 Safeway complaints

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