While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Quest Diagnostics over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Quest Diagnostics? Submit your Quest Diagnostics complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 9 complaints about Quest Diagnostics over the last 12 months. The graph below shows a monthly breakdown.
Curious about Quest Diagnostics's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Quest Diagnostics. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Quest Diagnostics by calling 1-866-697-8378. If you want to reach out to Quest Diagnostics through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from edward myers on 21 March 2023 about Quest Diagnostics.
Tuesday march 21, approx 8:15 am----I have always had my lab testing done at Quest.. Did not think it should be done with one of the two competing hospitals in Pgh. I did not have an appointment, a walk in...... Read more
Complaint from zzzzzzz on 06 March 2023 about Quest Diagnostics.
the Santa rosa lab refuses to black patience the supervisor made my appointment and assured that it was at Santa rosa but again when i got there the appointment was not at Santa rosa but at los poses... Read more
Complaint from Unhappy patient on 14 February 2023 about Quest Diagnostics.
Previous appointment for lab work ended waiting 1 12 hours for blood draw. They were way behind with appointments and people were walking out. Today I took in a 24 hour specimen and I was told ahead of time... Read more
Complaint from D FRANKLIN on 08 February 2023 about Quest Diagnostics.
On 1102023, I was instructed to go to the WellNow Urgent Care for my occupational health physical lab work, urine specimen, vision test. I was contacted by my HR department that my employer had not received my blood work... Read more
Complaint from Bad services on 24 January 2023 about Quest Diagnostics.
Greetings, I want to complain about the bad service that you are giving in your laboratory Quest Diagnostic 1608 W Allen st Allentown the Hispanic personal phlebectomy that you have is not professional. They already have my insurance information because... Read more
Complaint from Eric J. on 14 October 2022 about Quest Diagnostics.
I had an appointment at 130pm. At tricounty plaza Bell Vernon PA on 101323. I arrived early and was waiting until the scheduled time.Im have severe anxietyphobia when it comes to giving blood. The phlebotomist came out and... Read more
Complaint from S.Chase on 30 August 2022 about Quest Diagnostics.
When staff got to the tab to enter the patients Insurance it wouldn't take it. You provide no recourse which is EXTREMELY FRUSTRATING and unprofessional. The pharmacy was of no help either. Customer service 101 is that you provide a prominent... Read more
Complaint from Snowman81 on 10 August 2022 about Quest Diagnostics.
I have a problem regarding your mask rules after the eniter state of Florida has lifted mask mandates federal government did also and after 4 covid shots you still are forcing people to wear them i will seek my business... Read more
Complaint from Walker_hernandez@yahoo.com on 26 June 2022 about Quest Diagnostics.
On 06242022 my doctor Dr. Alma Aguado sent me to QUEST to have labs done. The Lab Technician who attended to me was inexperienced and digging into my right arm and she cause me lot of pain and she... Read more
Complaint from crackerperz56 on 23 June 2022 about Quest Diagnostics.
Kristy Fuji from the Rocklin Caoffice, gets paid $200.00 from attorneys to write the investagative re[port in their clients favor Read more
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