Quest Diagnostics complaint: Attempts to make an online appointment failed
Filed 30 Aug 2022 by Sheliah
When staff got to the tab to enter the patients Insurance it wouldn’t take it. You provide no recourse which is EXTREMELY FRUSTRATING and unprofessional.
The pharmacy was of no help either.
Customer service 101 is that you provide a prominent ph to contact a human being to get your issues resolved.
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