Quest Diagnostics Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Quest Diagnostics over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Quest Diagnostics complaint process

Do you have a dispute or had a bad customer experience with Quest Diagnostics? Submit your Quest Diagnostics complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Quest Diagnostics.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Quest Diagnostics complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Quest Diagnostics?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Quest Diagnostics complaints chart

We have received 8 complaints about Quest Diagnostics over the last 12 months. The graph below shows a monthly breakdown.

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Quest Diagnostics complaint statistics

Curious about Quest Diagnostics's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 35 ratings

How to contact the customer service of Quest Diagnostics?

Below, you will find the contact information for the complaint department of Quest Diagnostics. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-697-8378

You can contact the customer service of Quest Diagnostics by calling 1-866-697-8378. If you want to reach out to Quest Diagnostics through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Quest Diagnostics reviews: (35)

Authentic experiences shared by our community for your benefit.

Results not Sent in time

Complaint from LLeklem941 on 03 September 2021 about Quest Diagnostics.

Scheduled A COVID test based on airlines recommendations. 72 hours prior to flight. Was told the turn around time would be 1-2 days. It is now day 3 and the lab did not receive my test until... Read more

Comments: 0
Rating:

We Waited For Hours And Was NEVER Seen

Complaint from Willa99 on 10 August 2021 about Quest Diagnostics.

I had called prior to going to Quest Diagnostics. I was told Walk Ins are welcome. My brother who is a heart patient and I got there around 10:30 am . WE WERE NEVER CALLED IN!!! What a total... Read more

Comments: 0
Rating:

scheduled appt.

Complaint from cbutler0203 on 05 August 2021 about Quest Diagnostics.

I had an appt scheduled for 1:30 on 08042021. I arrived on time checked in thru text and waited outside the door for about 10 minutes. The employee was talking to a couple inside so i walked inside and waited... Read more

Comments: 0
Rating:

Incompetance

Complaint from R. Hopkins on 02 July 2021 about Quest Diagnostics.

3 x this week I scheduled online appts. 3 x this week I was denied from the RUDE receptionist that I wasn't in the system. I'm disabled. I wasted 4 hours of my life this week with... Read more

Comments: 0
Rating:

nasty employees

Complaint from horribleinnaples on 30 March 2021 about Quest Diagnostics.

Once again the same nasty individual has denied my appointment. Today it was because I was 10 minutes late. Meanwhile I had been standing outside per protocol. In the past it was because we don't see it even though it... Read more

Comments: 0
Rating:

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