While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Quest Diagnostics over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Quest Diagnostics? Submit your Quest Diagnostics complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 8 complaints about Quest Diagnostics over the last 12 months. The graph below shows a monthly breakdown.
Curious about Quest Diagnostics's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Quest Diagnostics. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Quest Diagnostics by calling 1-866-697-8378. If you want to reach out to Quest Diagnostics through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from srider on 17 June 2022 about Quest Diagnostics.
I arrived for a scheduled appointment at 12 40 pm on 6-15-22 I checked in, employee took all information and asked which arm I preferred. I told her to start with the right, and because of difficult veins,... Read more
Complaint from lambert6947 on 15 June 2022 about Quest Diagnostics.
I visited the location at Wadley Tower, Baylor Hosp. on 613 to have blood drawn and processed for a CBC. My veins aren't very good but I do have some where others have gotten blood with no problem with a... Read more
Complaint from erikkadebronac on 02 June 2022 about Quest Diagnostics.
I try to pay my bill with their web site will not work Read more
Complaint from Patient123 on 24 March 2022 about Quest Diagnostics.
The staff at this facility is EXTREMELY rude and unprofessional. They ignore you if you ask a question and give rude condescending lectures about how hard their job is. They also referenced that they need a drink from the stress... Read more
Complaint from Chillipop on 15 March 2022 about Quest Diagnostics.
Who knew going in for a checkup could almost cause me worse medical issues? I gave blood and urine samples. My results were not mine. But of someone else. They mixed up my blood and urine samples with someone else's.... Read more
Complaint from blureeyeslcampbell@bellsouth.net on 09 February 2022 about Quest Diagnostics.
I had a broken wrist from October 19, 2019 that had healed after extensive therahy and a year later in November, 2020 had blood test in doctor's office and person put tourniquet on my injured right writst which was not... Read more
Complaint from hporiot@verizon.net on 01 February 2022 about Quest Diagnostics.
Today, Feb.1, my wife and I showed up for our appointments at 12:30 and 12:45 and found a note on the locked door that they were taking a lunch break at 12:00-1:00. We had no notice of this ahead... Read more
Complaint from George R. Bell on 05 January 2022 about Quest Diagnostics.
Today (01042021) I arrived at 154 Main Street about 2:50 PM for my 3:00 scheduled appointment. The female employee was coming out of her office and posting something on the door. I explained that I... Read more
Complaint from Chow chow on 29 December 2021 about Quest Diagnostics.
On today 12272021, after my 19 months visited her Dr. Her Dr. sent us to Quest Diagnostics located on 110 S 17th St. Harrisburg. PA (Hamilton Health Center building).Dr. said my daughter need blood work for Iron and... Read more
Complaint from curryjohnm on 21 October 2021 about Quest Diagnostics.
my insurance never received my may 12 bill,I paid it in full not realizing this as my deductible had not been met. Read more
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