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Quest Diagnostics complaint: We Waited For Hours And Was NEVER Seen

Open 236 views Healthcare

Filed 10 Aug 2021 by Willa

I had called prior to going to Quest Diagnostics. I was told Walk Ins are welcome. My brother who is a heart patient and I got there around 10:30 am . WE WERE NEVER CALLED IN!!! What a total waste of time. People who came after us were called in before us. I was NEVER told walk ins would only be let in IF a person did not show up for their appointment. Then around 2:30 some lady comes out and says we can not see these people. AFTER we waited Hours!!!! The people they did call in stayed for a long time. They work SLOW at that office. Not only was I overlook all day but I had to pay Lyft $12.99 for a ride back that we were never seen by the staff.

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