While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Moon Active over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
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We have received 13 complaints about Moon Active over the last 12 months. The graph below shows a monthly breakdown.
Curious about Moon Active's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Nerijus1990 on 14 May 2020 about Moon Active.
Dear Customer Service Team, this game on Google play store coin master moonactive , didn't answer my why my account is suspended , I have paid money for the game and now I can not to play this game and use... Read more
Complaint from Floris on 06 May 2020 about Moon Active.
after i complain to them that the game has bug and i have video proof that after spinning at x100 and got raid (piggies ) they only gave me x1 the amount i raid and x1 piggies for the tournament... Read more
Complaint from X-man on 05 May 2020 about Moon Active.
Hello, Today im here to complain about so many problems. I have problems it’s doesn’t mean I don’t love this game. Due to my efforts I already reach on village 75. I invite so many friends on this game they download... Read more
Complaint from Bernhard stotler on 07 April 2020 about Moon Active.
Wouldnt register my eggs or pigs I won then foxy was able to dig the last holes for perfect raids I lost 1500 spins till I quit around 12 1230 am Read more
Complaint from Flangelica35 on 01 April 2020 about Moon Active.
Unauthorized payment of £94.99 taken from my universal creditmy childrens shopping money for food. I did not authorise this purchase, my friends child of three managed to get hold of my phone and pressed buttons he shouldn't have. I... Read more
Complaint from James Grce on 31 March 2020 about Moon Active.
Been playing coin master for several months. They slowly took small amounts and it just keep greeting worse. I have an account that allows 0 overdraft and discovered they were stealing from me when my account went into negative, which... Read more
Complaint from Dragonfly59 on 30 March 2020 about Moon Active.
On March 2ed and 3rd unauthorized charges were made to my account, o bees credit union, eleven charges altogether, 8 charged on the 2ed, then 3 the next day, I have written and written being told to contact google play,... Read more
Complaint from Misty on 17 March 2020 about Moon Active.
Ok I bought A Saint Patty's day lucky sale pack of 30 Spins. And then I bought the multiply spin that landed on ×2 so therefore it turned into 60 spins but then it tallied up to 60 and then... Read more
Complaint from Ranel on 11 March 2020 about Moon Active.
Please many times i playing your coin master apps i enjoyed very well but many times also your apps is getting me out of patience why?? Is because when im hitting raid, and attack many times the apps is returning... Read more
Complaint from Willette on 11 December 2019 about Moon Active.
Didn’t give me what I purchased Read more
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