Moon Active Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Moon Active over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Moon Active complaint process

Do you have a dispute or had a bad customer experience with Moon Active? Submit your Moon Active complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Moon Active.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Moon Active complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Moon Active?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Moon Active complaints chart

We have received 13 complaints about Moon Active over the last 12 months. The graph below shows a monthly breakdown.

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Moon Active complaint statistics

Curious about Moon Active's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

108
Total complaints
108
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 108 ratings

Moon Active reviews: (108)

Authentic experiences shared by our community for your benefit.

Ungiven Rewards in coin master

Complaint from crossroads8911 on 08 December 2019 about Moon Active.

Very displeased and unhappy with the coin Master game over the last few weeks I have played and supposed to have received coins that's not been given I have played and been rewarded spins in high amounts that have been... Read more

Comments: 0
Rating:

Lost coinmaster accounts

Complaint from Cmcarla on 03 December 2019 about Moon Active.

I uninstalled my coinmaster game because I didn't receive my 800 million coins and 100 spins .I did uninstalled the game like one of your people told me to do to get my rewards and I was logged out of... Read more

Comments: 0
Rating:

Frustrated and ignored

Complaint from Lamaof03 on 26 November 2019 about Moon Active.

It all started about 2 months ago. I came across this fantastic game, it was live at first spin. I played religious every single day for hours. I paid more attention to the game then I did my life. I... Read more

Comments: 0
Rating:

Support team are you there?

Complaint from SGMJM on 13 November 2019 about Moon Active.

I've been playing coinmaster for about a year and I am fed up reporting to the support team glitches in their game. I'm actually getting to the point where I believe this is done on purpose. You work hard (time)... Read more

Comments: 0
Rating:

Missing purchases

Complaint from Sunn Shine on 10 November 2019 about Moon Active.

I purchase spins on three different occasions. I never received spins I have emailed and sent in receipts of my purchases per there request this is so unfair Read more

Comments: 0
Rating:

Why Reset my Account???

Complaint from Dhanish on 24 October 2019 about Moon Active.

Respected Moon Active Team, Myself Dhanish Jain, currently on 8th on Global LeaderBoard of ur Game Coin Master. Last Week I was removed from my VIP group, and Blocked by Mia, my VIP Manager, she even Blocked me on Her Private Chat.... Read more

Comments: 0
Rating:

Spin rewards in strawberry splash event

Complaint from Ar.praveenjangid on 07 October 2019 about Moon Active.

I completed 780 strawberry but didn't received my reward of 1100 spin and bonus (200 m 3000 pet ). It happens second time in this event. Solve this issue. Read more

Comments: 0
Rating:

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