Moon Active complaints

(Rated 1 of 5 stars based on 108 reviews)

Moon Active Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Moon Active over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Moon Active complaint process

Do you have a dispute or had a bad customer experience with Moon Active? Submit your Moon Active complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Moon Active.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Moon Active complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Moon Active?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Moon Active complaints chart

We have received 13 complaints about Moon Active over the last 12 months. The graph below shows a monthly breakdown.

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Moon Active complaint statistics

Curious about Moon Active's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

108
Total complaints
108
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 108 ratings

Moon Active reviews: (108)

Authentic experiences shared by our community for your benefit.

Dishonest business practuce

Complaint from Carolynn Montgomery on 30 June 2020 about Moon Active.

I was given a coupon for 300% more coins and spins. I purchased the 4.99 package of 90 spins and only received 90 spins I should have received 270 spins.the coupon does not specify that is only good for a... Read more

Comments: 0
Rating:

Unfair play

Complaint from Frau on 25 June 2020 about Moon Active.

Good evening, before I start I love playing game. I’m new about a month or 2. Today 06242020 I got up early and having bad knees I decided to chill and play the day away. I don’t have luck with... Read more

Comments: 0
Rating:

Cheated

Complaint from Bobbyann on 19 June 2020 about Moon Active.

I purchased a spin package by accident in the amount of 99.99 and requested a refund with no luck so after several days of not playin coin master I finally go back to play only to learn that the spins... Read more

Comments: 0
Rating:

Game issue

Complaint from Vicki lloyd on 05 June 2020 about Moon Active.

On coin master i won a gold card to complete a set and it didnt issue me with the card, i wasted alot of mon ey and spins to win the card Read more

Comments: 0
Rating:
123... 891011

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