Moon Active Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Moon Active over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Moon Active complaint process

Do you have a dispute or had a bad customer experience with Moon Active? Submit your Moon Active complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Moon Active.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Moon Active complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Moon Active?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Moon Active complaints chart

We have received 13 complaints about Moon Active over the last 12 months. The graph below shows a monthly breakdown.

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Moon Active complaint statistics

Curious about Moon Active's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

108
Total complaints
108
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 108 ratings

Moon Active reviews: (108)

Authentic experiences shared by our community for your benefit.

Money

Complaint from Deina mccord or kingtgameing on 11 November 2022 about Moon Active.

I don't know how the button got hit but it took 12.65 from my chime account I never was ok with this action I would please like a refund as you can see I never buy big things on this... Read more

Comments: 0
Rating:

They will not refund my money

Complaint from Ruby Roy on 09 October 2022 about Moon Active.

Scammed me out of alot of money. Will not refund it. Will not respond to me. They are only sending the same automatic message. Noone will address my concerns and refund my money. Read more

Comments: 0
Rating:

Fraudulent charges

Complaint from tburlin on 04 October 2022 about Moon Active.

I am receiving a number of charges from Moon Active.We have not purchased your products. I am reporting the charges to Bank of America to investigate Read more

Comments: 0
Rating:

Loss of account

Complaint from Who gives a shit on 23 September 2022 about Moon Active.

My Facebook account was banned. It got hacked and I tried resolving the issue but wasn't worth the fight I simply made another Facebook account. But my game coin master was linked to that Facebook account and now I can't... Read more

Comments: 0
Rating:

Money Laundering By Moon Active

Complaint from No User Name Available on 16 September 2022 about Moon Active.

MOON ACTIVE LAUNDERED OVER TWO GRAND OUT OF MY ELDERLY MOTHER'S BANK ACCOUNT IN BETWEEN 011020 through 062521. SENT EMAILS TO MOON ACTIVE WITH ONLY A AUTOMATED RESPONSE REQUESTING A DEVICE ID FOR A DEVICE MY MOTHER NO LONGER HAS!!!!!... Read more

Comments: 0
Rating:

£750 PayPal for complete Island 3

Complaint from Alan6770 on 11 September 2022 about Moon Active.

I downloaded this as a way to complete a PAYPAL £750 cash out task and I've passed lvl3 as asked and as I thought no payout.. So why do these games allowed to falsely advertise these things..??? Read more

Comments: 0
Rating:

fraud

Complaint from jdeine on 11 September 2022 about Moon Active.

being charge for something i didnt buy Read more

Comments: 0
Rating:

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