Moonactive games not responding
Complaint from Jojojake55@gmail.com on 12 July 2023 about Moon Active.
Freezing Read more
Moon Active complaints
Moon Active Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Moon Active over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Moon Active complaint process
Do you have a dispute or had a bad customer experience with Moon Active? Submit your Moon Active complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Moon Active.
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Moon Active complaints chart
We have received 13 complaints about Moon Active over the last 12 months. The graph below shows a monthly breakdown.
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Moon Active complaint statistics
Curious about Moon Active's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
108
Total complaints
108
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
108 ratings
Moon Active reviews: (108)
Authentic experiences shared by our community for your benefit.
Travel Town - becoming impossible to play
Complaint from clh7rzi66001i3zyySsnaOpsrxfkz on 09 July 2023 about Moon Active.
I've bought quite a bit recently but it still doesn't seem like enough to be able to complete taffys quest, I'm trying so hard to just be able to get up to the 2xl card packs prize so I can... Read more
Spins
Complaint from Damedome 22 or my face book account witch is my name on 24 May 2023 about Moon Active.
You owe me 50000 spins if I don’t receive 50000 spins in the next 2 days I’m deleting your app Read more
Took my villages away
Complaint from Mary Helie on 03 April 2023 about Moon Active.
I am team leader of the team called Charmed I used to be at level 367 now I’m at level 280 I really don’t understand why someone please reach out to me somethings wrong Read more
Coinmaster
Complaint from John sarazen on 03 April 2023 about Moon Active.
The new team event is useless and too hard to get. I use the team event reward to finish the quest sometimes. It is very unfair to deny me the thrill of finishing the quest witch is my favourite. I... Read more
Unauthorised transactions
Complaint from clapointe on 15 March 2023 about Moon Active.
There is a lot of transactions from my Visa card and Moon Active that I don't even know was it's for. I was verifying my bank account in order to complete my declaration to Revenue Quebec and gouvernement of Canada. I can't... Read more
Cards
Complaint from Cleocattt on 11 March 2023 about Moon Active.
This usebto be a fun game to play. Lately, not so much. I spend billions on chests including some of my own money and I never get any new or rare higher level cards anymore. I'm at level 305... Read more
Jeff Houston
Complaint from Jeff085 on 24 January 2023 about Moon Active.
An technical issue came up on screen shortly after I topped up my spins through Google wallet and now they're telling me that it's all lost I have spent quite a bit of money on the app had nearly 12000... Read more
What happened to my stuff?
Complaint from thetruesmoothoperator on 24 November 2022 about Moon Active.
I was playing Coin Master and I had amassed a nice amount of game benefits (i.e., a few gold keys, multiple spins of Thor's Wheel, a stupid amount of Pet XP, and thousands of spins). Suddenly, and without warning, everything... Read more
My cards are gone!!
Complaint from Kristi Tribble on 23 November 2022 about Moon Active.
I’ve been sick in bed yesterday. I woke up most of my cards are gone!! I had 10 of each which card in sports and supervillians. I had 11 of each white card in steampunk, dragons, Route 66, ... Read more
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