Moon Active complaint: Dishonest business practuce

Name: Dishonest business practuce
Item: Moon Active
Rating: 1
Author: Carolynn Montgomery

Open 30 Jun 2020 318 views Gaming

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Filed 30 Jun 2020 by Carolynn Montgomery

I was given a coupon for 300% more coins and spins. I purchased the 4.99 package of 90 spins and only received 90 spins I should have received 270 spins.the coupon does not specify that is only good for a certain package it says get 300% more coins and spins purchases.

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Case details

Status: Open
Company: Moon Active
Filed: 30 Jun 2020
Rating: 1/5
Desired resolution: I want the 270 Spence I was supposed to receive or I want my money back.
Problem: Coupon bonus spins not applied to purchase
About: game spins package
At stake: $4.99

Progress

Filed
Company notified
Company replied
Resolved

30 Jun 2020 Complaint filed and published
30 Jun 2020 Message from Bizzy: we notified Moon Active about this complaint.

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