Moon Active complaint: The game have bug and missing over 10000 spins for that

after i complain to them that the game has bug and i have video proof that after spinning at x100 and got raid (piggies ) they only gave me x1 the amount i raid and x1 piggies for the tournament instead of x100 ..That happened 3 times in one day ..i used over 8000 spins to get that raid so in the end i get only x1? i could play x1 all the way than.. anyway my point i should get what is mine because i spend more than 300 euro hard work money in this game. and the spins that i am missing at the moment cost more than 2000 euro to purchase them as i am fighting for over a month to achieve this goal .. This is unfair and as we have rights as human being and is my hard work money in the middle i want a full refund fro my spend or my lost spins and coins that i should have,..i have many other reports and proof that the game bugged several times and not only with me .. i have many other videos showing the bug problem but they are more than 50 mb each video..and as i can see i cant upload video here