Complaint: Can not connect to moon active

on 14 May 2020 about Moon Active in category Gaming

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My complaint:

Dear Customer Service Team,

this game on Google play store coin master moonactive , didn’t answer my why my account is suspended , I have paid money for the game and now I can not to play this game and use gamesettingssupport request. I tried many times with many emails contact with support but it’s still same problem email address: support@coinmastergame.com and also I tried write to developers email address privacy@moonactive.com but same problem I can not to solve our problem and get help to solve it they didn’t answer and not reading my messages. I tried also find the phone number of the company but I can not to find it, I have spend money but I can’t play the game ? Where logic – I can not to understand that. Hope get answer and solve soon. (Any document,screenshot,videogame record I can send too) i have all proof of everything what happened.

[Request received] Coin Master Support (Device ID: 16234f52-978a-4e0b-9b5a-2abf1666c0b2 User ID: rof52__ck83391y2004e32ltbih9hcaq)

Unblock user ID, or refund our payment.

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Suggested solution:

[Request received] Coin Master Support (Device ID: 16234f52-978a-4e0b-9b5a-2abf1666c0b2 User ID: rof52__ck83391y2004e32ltbih9hcaq)

Unblock user ID, or refund our payment.

Message from Robin from Complain.biz

11 months ago - We have posted a tweet about your new complaint about Moon Active

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