Skip to content
File a complaint

Moon Active complaints

Moon Active complaint: Can not connect to moon active

Open 484 views Gaming

Filed 14 May 2020 by Nerijus1990

Dear Customer Service Team,

this game on Google play store coin master moonactive , didn’t answer my why my account is suspended , I have paid money for the game and now I can not to play this game and use gamesettingssupport request. I tried many times with many emails contact with support but it’s still same problem email address: [email protected] and also I tried write to developers email address [email protected] but same problem I can not to solve our problem and get help to solve it they didn’t answer and not reading my messages. I tried also find the phone number of the company but I can not to find it, I have spend money but I can’t play the game ? Where logic – I can not to understand that. Hope get answer and solve soon. (Any document,screenshot,videogame record I can send too) i have all proof of everything what happened.

[Request received] Coin Master Support (Device ID: 16234f52-978a-4e0b-9b5a-2abf1666c0b2 User ID: rof52__ck83391y2004e32ltbih9hcaq)

Unblock user ID, or refund our payment.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Moon Active? Start the discussion above.

Wronged by Moon Active too?
Make it sting!