Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 286 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Tinkyhills on 15 December 2023 about McDonalds.
We have had several orders of late with items missing (usually sauces). Obviously it’s not possible to rectify this on take out orders as it isn’t discovered until you get to the destination where the food is to be consumed.... Read more
I tripped on a parking pole that is owned by McDonald's fell in the zagged rock fell in my hands hitting my face in the rocks I am a stroke victim and took care of the injury myself now my... Read more
I ordered breakfast through the mobile app like I always do. It always shows the one near my house but this time the a location on the same road, but 30 minutes away got selected. I never picked the food... Read more
Complaint from Psprank1970 on 14 December 2023 about McDonalds.
Ordered 2 Sausage McMiffins in the drive through paid and headed to work. got to work and they had no cheese on them. called the number on the receipt, no answer and it said that the voicemail had not... Read more
Complaint from Ekaterina vasilyeva on 13 December 2023 about McDonalds.
Today, me and my family, including two children, at around 09.30 in the morning, came for breakfast at the indicated branch of the McDonald's Napoli Via Medina Italy, since we know that usually the quality of food and service around... Read more
Complaint from Grandma @60 on 12 December 2023 about McDonalds.
Have been around McDonalds for 50 years. Every time later egg mcmuffin had egg shells. Next the hash browns greasy, Changed to the bagel bacon and the steak breakfast meal. mystery meat the bagel ice cold. One slice of so... Read more
Complaint from Unfair on 10 December 2023 about McDonalds.
I ordered 2 quarter pounder meals. That was over cooked and had soggy tomatoes and brown lettuce. I've contacted customer service repeatedly. I've called the store location repeatedly. I was told manager is busy call back.ive requested to speak to... Read more
Complaint from Tforr on 10 December 2023 about McDonalds.
In the summertime, their ice cream machines NEVER works, you can almost never get a milkshake, and now in the winter, their hot chocolate machine isn’t working. It’s beyond frustrating. You would think that an establishment as large... Read more
Complaint from Rahul Dube on 05 December 2023 about McDonalds.
Iam a resident of mumbai dahisar area I have always ordered my burger meals from McDonald's since I was a teenager I always enjoy the delicacies of this amazing restaurant but recently iam dealing with bad staff and also the... Read more
Complaint from Chicken salad on 05 December 2023 about McDonalds.
We used the automatic ordering machine. Then waited and waited and waited for 27 minutes! We ordered 2 salads and 2 macflurries. There was no management visible and ther must have been 25-30 other people all waiting. The drive through... Read more
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