Our sentiment meter has detected that Kaspas Desserts complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Kaspas Desserts, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 29, 2024
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We have received 4 complaints about Kaspas Desserts over the last 12 months. The graph below shows a monthly breakdown.
Curious about Kaspas Desserts's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Kaspas Desserts. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Kaspas Desserts by calling +44-1733-565926. For Kaspas Desserts support through email, send your inquiry to customerservices@kaspas.co.uk. If you want to reach out to Kaspas Desserts through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Lucy2002seb on 29 July 2022 about Kaspas Desserts.
After waiting for what felt like forever to be seated we were advised by another customer to just find a table ourself or we would be waiting for ages. We ordered and the colleague was very rude, no manners and... Read more
Complaint from Ed792 on 09 June 2022 about Kaspas Desserts.
On Tuesday the 7th of June 2022 at approximately 3pm, My 17 year old son was assaulted by the manager at the above location after being asked to leave. He grabbed my son around the throat leaving red marks and... Read more
Complaint from m256445 on 31 March 2022 about Kaspas Desserts.
There is no nutritional information available for any of their products. We called several locations asking for this and the staff were incredibly unhelpful. One suggested that they don't have the information because it varies from order to order, which... Read more
Complaint from K1234 on 02 March 2022 about Kaspas Desserts.
On the evening of 22nd February 2022 around 7.15pm I took my 2 children out for a birthday treat we ordered 3 deserts. 1 after 8 icecream 1 hazelnut deluxe And 1 3 scoop of vanilla ice cream 1 j20 bottle 1 bottle of coke Half... Read more
Complaint from Lhall92 on 15 November 2021 about Kaspas Desserts.
1. Told over the phone about what Kaspas offer for kids birthdays (happy birthday song from staff, a lit candle and free shake or cake) however this wasn’t the case. My son was only given a shake and only this!!... Read more
Complaint from Hoppers on 02 September 2021 about Kaspas Desserts.
Me, my partner and two daughters went to kaspas desserts yesterday 1st September 21'. We went there 6 weeks previous, it was busier then and had a great experience, so we expected the same on our return visit. We were... Read more
Complaint from Star.v on 07 April 2021 about Kaspas Desserts.
I paid a good £12 for two waffles. I’ve been told kaspas have amazing quality deserts for many individuals. I thought I should give it a try. When I was given my food I took it home and opened the... Read more
Complaint from Saskia on 31 October 2020 about Kaspas Desserts.
First of all what we order came on the table as wrong.Then came my apple pie,which was horrible frozen ,i thought you make everything fresh in kaspas,besides got apple but order applle crumble,dont think your staff understood or dont know.I... Read more
Complaint from Jane on 14 March 2019 about Kaspas Desserts.
I took 8 girls for desert to Lewishm.Kaspas on Saturday 23rd February. I spent nearly £60. The toilets were unusable and the girls were unable to use them. The staff were too busy to tell so i took pictures and emailed kaspas with... Read more
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