While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about HP Instant Ink over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
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We have received 9 complaints about HP Instant Ink over the last 12 months. The graph below shows a monthly breakdown.
Curious about HP Instant Ink's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from macnov84 on 09 December 2020 about HP Instant Ink.
Model HP Office jet Pro 8025. Serial Number TH9751P0JT. This saga began Oct 21 2020 as I reached out for not being able to by ink for for my printer. I was helped by Megan Griffin who was very professional... Read more
Complaint from Miguels40@aol.com on 03 December 2020 about HP Instant Ink.
I was sent the wrong ink cartridges, when I tried to get a replacement sent I spoke with a guy Daniel Thomas I'd number 0671. His direct line 833-408-0642. I could barely understand him and I think he couldn't... Read more
Complaint from Paperless56 on 01 December 2020 about HP Instant Ink.
lost my black ink due to house alterations i have sent a few messages and 1 phone call on which he said no problem will send me some . over a week now still no ink or any response from... Read more
Complaint from Neilandsue1@sky.com on 24 November 2020 about HP Instant Ink.
I received an e-mail dated 29 October to say a new printer cartridge was on its way. The cartridge has not arrived. I logged into my account which stated a cartridge had been despatched on 16 or 17... Read more
Complaint from Betcdesignz@tampabay.rr.com on 10 November 2020 about HP Instant Ink.
Cannot get any answer on how to change my email address as I have forgotten my password. So I also cant log in to change my shippng address. Meanwhile I am paying for instant ink but not receiving... Read more
Complaint from Scilla Alvarado on 09 November 2020 about HP Instant Ink.
I have now received the wrong size cartridge for my HP Envy printer and now I have phoned in and been told I will receive a new one by express mail which will take 3 to 4 days. I... Read more
Complaint from Jeanne Bland on 03 November 2020 about HP Instant Ink.
I have been trying to reach HP ink for months... our previous printer died!! and we purchased a new one. There is no way to contact them to notify of the new printer... they do not answer their phone,... Read more
Complaint from rptoff on 01 November 2020 about HP Instant Ink.
I decided this program wasn't for me and cancelled Sept 2020. They kept my plan going for another full month through Oct 2020 that I didn't budget for. I feel they scammed a month's payment out of me... Read more
Complaint from Hotmamamdaol@gmaol.com on 30 October 2020 about HP Instant Ink.
Print quality very poor. Cannot get anywhere on website. Tells me to use virtual assistant on my account page but it does not show up there. Tried calling but cannot get anywhere without a case number. All I want them... Read more
Complaint from Dr. K on 15 October 2020 about HP Instant Ink.
Tried to cancel my subscription. Spoke to first agent; she hung up on me. Second Agent was rude, unprofessional and unable to understand my first name after spelling it multiple times. She put me on hold for 30 minutes when I... Read more
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