While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about HP Instant Ink over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
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We have received 9 complaints about HP Instant Ink over the last 12 months. The graph below shows a monthly breakdown.
Curious about HP Instant Ink's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from dbalbierer@yahoo.com on 09 October 2020 about HP Instant Ink.
After a year on the HP Instant Ink Plan using the the free program and only once being billed for printing more than 15 pages HP is changing the plan and forcing me to pay 99 cent a month. That's... Read more
Complaint from Soraya on 17 August 2020 about HP Instant Ink.
when i had my free months trials i was told by yourself to have the highest package to make the most of the free trial i was told i would get a email when it was close to the end... Read more
Complaint from t moult on 01 August 2020 about HP Instant Ink.
I need ink. Using the on line assistant the advice goes in a circle. It ask you to sign in. Fine but when you are signed in it asks you to sign in so it locks you in a... Read more
Complaint from zahiweb@yahoo.com on 12 July 2020 about HP Instant Ink.
On Fri10 July I canceled my Instant ink account. After that, I inserted regular cartridges and the message came on printer display The indicated cartridges are not intended for use in the printer. I called HP instant ink support to... Read more
Complaint from Keno3 on 30 June 2020 about HP Instant Ink.
I never received ink although it had run out. When I logged into account it said I had enough(this was not true). I tried ringing but it took for ever so went on the chat and again I... Read more
Complaint from lourwill2 on 16 June 2020 about HP Instant Ink.
I have paid each month to subscribe to Instant Ink. My printer stopped printing and I called Instant Ink here, in Germany, talked to somebody, who admitted I had not had any ink delivered since May 2019. This is now mid... Read more
Complaint from Julian on 12 June 2020 about HP Instant Ink.
Sent me an email to tell me they aren't going to charge me for 3 months and then you charge me £30 for going over my number of pages. I Read more
Complaint from Foothealthmarlboroug@gmail.com on 14 May 2020 about HP Instant Ink.
I have not received ink, I signed in to your site but can’t get help from virtual chat or when I ask to how to track there is nowhere to do this, the site is not user friendly. Read more
Complaint from michellebrown555@hotmail.com on 02 May 2020 about HP Instant Ink.
Account ref:3386525404. Since September 2017 date of signing up to offer, we have not received any shipment of ink cartridges after signing up to this “ so called great scheme “ Note ,Screenshot of account as per below .... Read more
Complaint from Tori on 01 April 2020 about HP Instant Ink.
My black has nearly ran out and I haven't received another cartridge, there is mention in my shipments about one been sent. Read more
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