Filed 16 Jun 2020 by lourwill2
I have paid each month to subscribe to Instant Ink.
My printer stopped printing and I called Instant Ink here, in Germany, talked to somebody, who admitted I had not had any ink delivered since May 2019. This is now mid June!
They said they would send a color cartridge, and, of course, the printer now works, after nearly two weeks of outage.I need a printer for my work!!!
I cancelled my Instant Ink order, and want refund for the past year.
This is a dreadful service. Shocking.
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