HP Instant Ink complaint: charges

Name: charges
Item: HP Instant Ink
Rating: 1
Author: Soraya

Open 17 Aug 2020 345 views Consumer Electronics

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Filed 17 Aug 2020 by Soraya

when i had my free months trials i was told by yourself to have the highest package to make the most of the free trial i was told i would get a email when it was close to the end to lower the package but i have had no email and now a charge i am not happy and not at all willing to pay you that 17.99 when you told me to have that package not me!!!

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Case details

Status: Open
Company: HP Instant Ink
Filed: 17 Aug 2020
Rating: 1/5
Desired resolution: charge me the one i wanted 1.99
Problem: Charged top plan after trial, promised email missing
About: ink subscription plan
At stake: £17.99

Progress

Filed
Company notified
Company replied
Resolved

17 Aug 2020 Complaint filed and published
17 Aug 2020 Message from Bizzy: we notified HP Instant Ink about this complaint.

See all 94 HP Instant Ink complaints

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