HP Instant Ink complaint: RUN AROUND CASE NUMBER 5055542911
Filed 9 Dec 2020 by Gary
Model HP Office jet Pro 8025. Serial Number TH9751P0JT. This saga began Oct 21 2020 as I reached out for not being able to by ink for for my printer. I was helped by Megan Griffin who was very professional unfortunately advised me she could only offer a (1) $100.00 gift card to assist getting ink or a equivalent new printer. We where assured ink will be available soon. We took the gift card and purchased ink $68.97 and was advised they had no ink, and they NEVER retured the money to the GIFT CARD. Nobody in your company can get the TASK done. I have advise my Purchasing Dept (NOT TO PURCHASE HP) Till this is resolved.
Gary J. Mackey
Vice President MacNov Associates
Report
Discussion
0 comments
No comments yet. Been through something similar with HP Instant Ink? Start the discussion above.
More HP Instant Ink complaints
View all 94Instant Ink failed to deliver in time.
I ran out of black ink today (Feb 11th 2021) The cartridge has been in use since I received it…
No ink when required
Despite having not used any printing balance and having over 130 left and 700 roll over pages, I have run…
Wrong Ink cartridges sent
I was sent the wrong ink cartridges, when I tried to get a replacement sent I spoke with a guy…