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HP Instant Ink complaints

HP Instant Ink complaint: Wrong Ink cartridges sent

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Filed 3 Dec 2020 by Dorothy

I was sent the wrong ink cartridges, when I tried to get a replacement sent I spoke with a guy Daniel Thomas I’d number 0671. His direct line 833-408-0642. I could barely understand him and I think he couldn’t understand me. I then went on chat off their app to try to cancel because I have to know order and paid for new ink cartridges. Lucy started to tell me she could not locate my email. Not true the email I gave them was what I set the account with. They certainly can take their money each month under that email. I kept trying to cancel but apparently when I went into my account they don’t give you a cancel option. HP Instant Ink is a total scam as far as I am concerned.

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