Complaint: Cannot change email address and shipping address

on 10 November 2020 about HP Instant Ink in category Consumer Electronics

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My complaint:

Cannot get any answer on how to change my email address as I have forgotten my password. So I also cant log in to change my shippng address. Meanwhile I am paying for instant ink but not receiving it.

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Justified complaint?

Suggested solution:

Have a representative call or email me with instructions on how to do this!

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