Complaint: I feel scammed

on 01 November 2020 about HP Instant Ink in category Consumer Electronics

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My complaint:

I decided this program wasn’t for me and cancelled Sept 2020. They kept my plan going for another full month through Oct 2020 that I didn’t budget for. I feel they scammed a month’s payment out of me and I can’t get through to customer service about it. Nor can I delete my payment info from the instant ink webpage.

0 0 vote
Justified complaint?

Suggested solution:

They should refund my last payment. I was under the assumption they were going to shut me off THE DAY I CANCELLED. Which was also the day they had taken a payment.

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