HP Instant Ink Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about HP Instant Ink over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

HP Instant Ink complaint process

Do you have a dispute or had a bad customer experience with HP Instant Ink? Submit your HP Instant Ink complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of HP Instant Ink.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional HP Instant Ink complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about HP Instant Ink?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

HP Instant Ink complaints chart

We have received 9 complaints about HP Instant Ink over the last 12 months. The graph below shows a monthly breakdown.

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HP Instant Ink complaint statistics

Curious about HP Instant Ink's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

91
Total complaints
91
Open Complaints
0
Complaints pending
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Complaints resolved
1.2
/10 91 ratings

HP Instant Ink reviews: (91)

Authentic experiences shared by our community for your benefit.

rollover pages and billing

Complaint from shellspetals1 on 26 February 2021 about HP Instant Ink.

It was not clear to me that wehn i had the bifg order for 700 pages for a few months that they would be taken away when i went to a lesser plan. I would have had 1400 pages unused... Read more

Comments: 0
Rating:

FRAUDULENTLY APPLYING FREE SERVICE TO OLD ACCOUNT

Complaint from CTDIX1014@GMAIL.COM on 17 February 2021 about HP Instant Ink.

REGISTERED NEW HP PRINTER ON FEBRUARY 8, 2021, WHICH CAME WITH (2) TWO PROMOTIONS OF FREE INSTANT INK SERVICES. ONE WAS FOR (2) MONTHS AND THE OTHER WAS FOR (4) MONTHS OF FREE INSTANT INK; (6) MONTHS OF FREE SERVICE... Read more

Comments: 0
Rating:

Instant Ink failed to deliver in time.

Complaint from patnkeith.mellor@gmail.com on 11 February 2021 about HP Instant Ink.

I ran out of black ink today (Feb 11th 2021) The cartridge has been in use since I received it (early November 2020). I followed the virtual support process on line for help only to find that I will have... Read more

Comments: 0
Rating:

Lousy Tech Support

Complaint from yoliali on 10 February 2021 about HP Instant Ink.

I registered for HP Instant Ink installed the yellow cartridge and my printer refuses to print stating that I cannot print until I register INK. I am registered went online for support I first did virtual no support at... Read more

Comments: 0
Rating:

Refund on unused cartridges

Complaint from Pebbles1 on 01 February 2021 about HP Instant Ink.

I did not realize that I was receiving ink cartridges that were recycled. I got a dry cartridge and the cartridges I received from HP instant ink did not seem to last as long as cartridges purchased elewhere. ... Read more

Comments: 0
Rating:

Refund

Complaint from Crystalduncan36@gmail.com on 31 January 2021 about HP Instant Ink.

This is not fair that I got charged almost 70 dollars for wanting to cancel my service, I just want both of the two recent payments on my account Read more

Comments: 0
Rating:

Failure to supply ink

Complaint from dissapointment on 20 January 2021 about HP Instant Ink.

I registered for instant ink on 311220. To date the promised welcome pack and ink supplies have not arrived. I made telephone contact yesterday to be told Brexit had disrupted supply and no date could be given for when ink... Read more

Comments: 0
Rating:

Poor service

Complaint from 2024881426 on 13 January 2021 about HP Instant Ink.

1) no ink, was told there is an issue and it will be resolved via what’s app - it was never resolved! 2) phoned the help desk they couldn’t find the issue 3) was sending out replacement ink but told me... Read more

Comments: 0
Rating:

No ink when required

Complaint from MElliott on 07 January 2021 about HP Instant Ink.

Despite having not used any printing balance and having over 130 left and 700 roll over pages, I have run out of ink. There is a 'not available' status on the shipping tracking, so no evidence that anything was delivered. Read more

Comments: 0
Rating:

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