Hotbit Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Hotbit over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 4, 2024

Hotbit complaint process

Do you have a dispute or had a bad customer experience with Hotbit? Submit your Hotbit complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hotbit.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Hotbit complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Hotbit?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Hotbit complaints chart

We have received 13 complaints about Hotbit over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Hotbit complaint statistics

Curious about Hotbit's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

31
Total complaints
31
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 31 ratings

How to contact the customer service of Hotbit?

Below, you will find the contact information for the complaint department of Hotbit. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Hotbit through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Hotbit reviews: (31)

Authentic experiences shared by our community for your benefit.

Change order during The Hotbit Cyber attack

Complaint from HoBa on 21 October 2022 about Hotbit.

I had 4 b Shiba Tokens in Hotbit. But after The Hotbit cyber attack on April 2021. My Shiba tokens was 3 B it means 1 B less. I have submit a request since June 2021 and they accept their system problem... Read more

Comments: 0
Rating:

Frozen Assets

Complaint from m3n on 20 August 2022 about Hotbit.

Hotbit has frozen all assets announcing they are under legal investigation. we cannot withdraw the money any more and it seems to be a rug pull... not sure what can be done legally to claim our assets back Read more

Comments: 0
Rating:

Reduce the number of currencies

Complaint from Masoodshams on 17 June 2022 about Hotbit.

This is the third time he has committed this theft. I bought two currencies 1.738 I bought the number of currencies When the price of the currency increased by 800%, it reduced the number to 73 2.414 I bought the number of currencies... Read more

Comments: 0
Rating:

Ban My Account

Complaint from farhansharym on 21 May 2022 about Hotbit.

Hotbit Ban My Account For Deposit Of DSD As Per Hotbit My Deposit is 10% Supply But As Per Blockchain My Deposit Is 0.01% Now They Are Reply Just Copy Paste Reply I Already Send Proof of Buying and Send... Read more

Comments: 0
Rating:

Hotbit has locked my assets.

Complaint from Javadhamed on 02 February 2022 about Hotbit.

It has been freezing my assets since 9:12:21 o'clock on January 27th. Given that Hotbit is the only exchange in the world that has the word Lock Freez in its fund tab, this is probably a way of abusing customer... Read more

Comments: 0
Rating:

I think my tokens are stuck on your blockchain.

Complaint from Bhrat kumar on 15 January 2022 about Hotbit.

11262021 I was transfer my Aqua gotta trust wallet to hotbit exchange but it not receive and not showing any Aquaguard token in hotbit what I do I don't think so you are intersted my help bhratkumar7007@gmail.com Read more

Comments: 0
Rating:

Disappearing of worth of coin

Complaint from Onwe4u on 08 January 2022 about Hotbit.

The worth of my safemoon coins just disappear all of a sudden, but the total number of the coins are still reflecting on the wallet but zero worth Read more

Comments: 0
Rating:

Withdrawal not being processed.

Complaint from KCILLIERS on 14 November 2021 about Hotbit.

I registered on Hotbit and did a few trades the 4th transaction has taken over an hour and a half and my funds has still not been transferred. I cannot cancel the transaction so can't trade. It's not a small... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community