Hotbit Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Hotbit over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 4, 2024

Hotbit complaint process

Do you have a dispute or had a bad customer experience with Hotbit? Submit your Hotbit complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hotbit.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Hotbit complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Hotbit?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Hotbit complaints chart

We have received 13 complaints about Hotbit over the last 12 months. The graph below shows a monthly breakdown.

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Hotbit complaint statistics

Curious about Hotbit's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

31
Total complaints
31
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 31 ratings

How to contact the customer service of Hotbit?

Below, you will find the contact information for the complaint department of Hotbit. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Hotbit through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Hotbit reviews: (31)

Authentic experiences shared by our community for your benefit.

DFusd asset on hotbit

Complaint from Lanccer on 30 May 2023 about Hotbit.

After Hotbit closed its site and told users that I want to close the exchange and gave a month for customers to withdraw their assets, but it automatically froze my tethers and put it in df mode so that I... Read more

Comments: 0
Rating:

Withdrawal Problem

Complaint from rakibul01685 on 01 May 2023 about Hotbit.

Date: 2023-04-30 Time: 13:56:27 (UTC 6), My UID: 4925048 I tried to withdraw 'TYRANT' token from hotbit.io to bkex.com exchange. But it's still verifying. I contacted many times in hotbit support team. but every times they said, when our system automatically... Read more

Comments: 1
Rating:

Listed Scamed token (UTFNUSDT)

Complaint from fakharhabib on 25 March 2023 about Hotbit.

Hotbit released the UTFNUSDT token on own exchange. If it was fraudscam why did they list it? We trust in hotbit exchange! Is this our fault? Now token has also been frozen in our wallet and its rate has also... Read more

Comments: 0
Rating:

Gala corency

Complaint from Keyvan66k. on 17 January 2023 about Hotbit.

Please slow gala token in hotbit and let us to withdraw my gala token. Read more

Comments: 0
Rating:

Deposit fraud

Complaint from Pashakhan on 09 January 2023 about Hotbit.

Hello, I am sending you the last message I sent to Hotbit and I did not receive an answer. Help me please Hello, I am writing for the third time. Please refund my money or correct the transaction. I bought 7... Read more

Comments: 0
Rating:

Verification code to my phone number

Complaint from Mohammad Azim on 15 November 2022 about Hotbit.

Dear Sir, During five days, I can not access to my hotbit account, I know everything of my account, the problem is that, I use two-factor verification, in this days I do not receive the verification code to my email,... Read more

Comments: 0
Rating:

Lost Crypto

Complaint from Stevejo1 on 11 November 2022 about Hotbit.

I sent KNC crypto to HB from Coinbase to old address by accident. Directions were not clear on transfer. HB charged me $500 worth of ETH to retrieve it. 6 months later they sent the crypto back to... Read more

Comments: 0
Rating:

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