Our sentiment meter has detected that Greyhound Bus complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Greyhound Bus, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Greyhound Bus? Submit your Greyhound Bus complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about Greyhound Bus over the last 12 months. The graph below shows a monthly breakdown.
Curious about Greyhound Bus's track record in addressing complaints within the Public Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Greyhound Bus. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Greyhound Bus by calling +1-214-849-8100. If you want to reach out to Greyhound Bus through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jeff vaccaro on 02 October 2023 about Greyhound Bus.
Regarding the booking of additional baggage a representative indicated to me the only way to add baggage to my booked trip was to reschedule it for the following day. She neglected to inform me but there would be a cancellation... Read more
Complaint from elfilali on 28 September 2023 about Greyhound Bus.
I purchased a ticket at the station to come back to harrisburg where I live 10 mn later i realized that the greyhound employer ( ticket purchases person in charge) over charged me then I started reading the information on... Read more
Complaint from Shana Jackson on 31 August 2023 about Greyhound Bus.
I believe that all rider should get a discount for bus 86128 for the inconvenience Read more
Complaint from Casey Powell on 17 August 2023 about Greyhound Bus.
My refund from July 7 8 where as I had delays over 8 hrs and never refunded my money yet and then on August 11 I never got a response on my ticket being refunded for a $100 and not... Read more
Complaint from Fraud Greyhound Bus Driver on 04 August 2023 about Greyhound Bus.
Attached Read more
Complaint from Carlton 13 on 20 July 2023 about Greyhound Bus.
My son in law is stuck in Dallas terminal because the bus driver didn’t show he got to Dallas at 8:30 pm last night for a 3 hour lay over was told he has to wait till 12:45 am tomorrow... Read more
Complaint from Maymane03 on 04 July 2023 about Greyhound Bus.
I lost my luggage on Greyhound on July 22 , 2023. I have filed numerous correspondence with customer service for greyhound . I have got several emails from their customer department. However they had never gotten my luggage back .... Read more
Complaint from Billy r on 20 June 2023 about Greyhound Bus.
I booked ticket 06-13-2023 from Youngstown Ohio to San Antonio TX and when I got to Nashville tn I had no help in boarding the next bus mind you bus was delayed for 2 hours and nobody assisted me for... Read more
Complaint from rubenalmaraz on 21 May 2023 about Greyhound Bus.
On 5/2/23 at 10:55 am in San Diego Ca, I boarded the greyhound bus route US0830 heading to Los Angeles and transferring to another bus to Phoenix AZ, Booking 3072436121. This is the incident: when bus made a stop at... Read more
Complaint from PENNIE QUINONES on 02 March 2023 about Greyhound Bus.
on feb. 26 2023 i took a trip on greyhound from day one of my 4 day trip its was all bad there was a man on our bus that had a nose bleec that would not stop the man... Read more
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