Greyhound Bus complaint: Mr

I purchased a ticket at the station to come back to harrisburg where I live 10 mn later i realized that the greyhound employer ( ticket purchases person in charge) over charged me then I started reading the information on my ticket purchase and was choked to find that the greyhound employer ladies sold to me a ticket for new York I immediately went back to her asking her hey lady i asked you to book for a ticket to harrisburg not to New York ??

She took a look at the ticket and said: you have to call greyhound customer service for refund sorry im not able to refund you ? I got chocked again by her answer…we started arguing for a moment and she told me I can do nothing for you ???? the lady name was Sabrina is she did not lie to me she was rude and unprofessional the time she was trying to book my ticket she was having an issue with another customer and was not paying attention to her job .she charged my debt card $77.98 that is the price to new York for harrisburg was $50 .

In addition to this stupid incident the greyhound bus schedule was delayed in the morning twice we were supposed to leave harrisburg at 3:40 am we did not leave until 5:45 am I missed my appointment git frustrated and my return to harrisburg .pa the same b..shut happened again there was a delay for 1h30 mn .what the hell us going greyhound management? Now I need my money back immediately.