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Greyhound Bus complaint: Misinformation

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Filed 2 Oct 2023 by Jeffrey

Regarding the booking of additional baggage a representative indicated to me the only way to add baggage to my booked trip was to reschedule it for the following day. She neglected to inform me but there would be a cancellation fee an additional fee for a different booking. This cost me $108 and I’m still unable to add baggage. I may not be able to take my trip tonight without getting a refund the cash voucher does me no good at this point

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