Our sentiment meter has detected that Greyhound Bus complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Greyhound Bus, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 19 complaints about Greyhound Bus over the last 12 months. The graph below shows a monthly breakdown.
Curious about Greyhound Bus's track record in addressing complaints within the Public Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Greyhound Bus. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Greyhound Bus by calling +1-214-849-8100. If you want to reach out to Greyhound Bus through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Antoinette Curry on 06 January 2024 about Greyhound Bus.
Upon arrival at the bus station, I experienced two different issues, first my bus was cancelled on January 4, 2024 after the station manager informed the passengers that they would have to reschedule their tickets, we were forced to maintain... Read more
Complaint from Bruce Waynee on 02 January 2024 about Greyhound Bus.
My sitting on the bus the person across me as some sort of a pump that will continually sprayed me with fluid and some sort of projectile objects at me for over 2 hours Read more
Complaint from Poppy54 on 31 December 2023 about Greyhound Bus.
We took a Greyhound from FL to Vegas. They missed our connection to ATL so we were stranded there for almost 12 hours. When we got to ATL, we were threatened by several employees for being white, they talked about... Read more
Complaint from RAMESH BAS on 18 December 2023 about Greyhound Bus.
Booking Number:3126001464 From Orange County-Anaheim-Santa Ana, CA to San Ysidro, CA at 3;10pm Booked on 12/8/2023 Cost 21.98 Flixbus no 2006 First they send me a message saying it was going to be late. I waited for 3 hours. The bus... Read more
Complaint from Stupidido on 05 December 2023 about Greyhound Bus.
Refuse to let them use the bathroom told them that they needed to go outside in 25° whether to find a place to use a bathroom Read more
Complaint from Kellieg on 25 November 2023 about Greyhound Bus.
My son was given permission (after a long process) to go to his grandma's for Thanksgiving from his foster home. As we waited hour after hour until different getting an email that it bus was cancelled. No one informed us,... Read more
Complaint from Priyal on 10 November 2023 about Greyhound Bus.
I booked a greyhound bus ride for me and my husband from Toronto to New York Port authority for Nov 8th 2023. As I had a flight to catch from New York JFK airport. The greyhound sends emails about upcoming... Read more
Complaint from Mthobisi on 09 November 2023 about Greyhound Bus.
Am still waiting for my refund since 15 April and been sent from pillar to post Read more
Complaint from Ms Biggs on 09 October 2023 about Greyhound Bus.
The connecting bus left me to head to Elizabeth city, NC. They said the driver were late. There are no other buses until tomorrow morning. Greyhound did this to me three times already. I'm stranded. Read more
Complaint from Shannon Ryan on 04 October 2023 about Greyhound Bus.
trying to get an explanation on how my daughter could buy a ticket for scranton pa from New York City yet end up in Binghamton NY. I have called several different numbers unable to get an answer. I even had... Read more
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