My complaint:
Booking Number:3126001464 From Orange County-Anaheim-Santa Ana, CA to San Ysidro, CA at 3;10pm
Booked on 12/8/2023 Cost 21.98
Flixbus no 2006
First they send me a message saying it was going to be late. I waited for 3 hours. The bus never came at Bay 10 (Schedule departure Bay at Anaheim Transportation Center). They are refusing to to refund.
Suggested solution:
refund to my credit card