GFL Environmental Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about GFL Environmental over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 1, 2024

GFL Environmental complaint process

Do you have a dispute or had a bad customer experience with GFL Environmental? Submit your GFL Environmental complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GFL Environmental.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional GFL Environmental complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about GFL Environmental?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

GFL Environmental complaints chart

We have received 31 complaints about GFL Environmental over the last 12 months. The graph below shows a monthly breakdown.


GFL Environmental complaint statistics

Curious about GFL Environmental's track record in addressing complaints within the Public Services category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 143 ratings

How to contact the customer service of GFL Environmental?

Below, you will find the contact information for the complaint department of GFL Environmental. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:

You can contact the customer service of GFL Environmental by calling 1.844.464.3587. If you want to reach out to GFL Environmental through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

GFL Environmental reviews: (143)

Authentic experiences shared by our community for your benefit.

Trash not picked up on scheduled day.

Complaint from Roger C on 23 January 2024 about GFL Environmental.

Our recycle was not picked up December 26 2023. Called to inquire as to why. People not helpful in resolving situation. Trash was not picked up on January 18,2024. Didn't call because I find it useless to communicate with the... Read more

Comments: 0

Poor service AND FRAUDULENTLY withdrew funds.

Complaint from UnhappyGFLformercustomer on 16 January 2024 about GFL Environmental.

After cancelling our auto-pay option in September 2023, and cancelling our service in December 2023 for the upcoming quarter, our account was debited without permission by GFL. The physical option to auto-pay was removed in September. A call... Read more

Comments: 0

Missed Trash Pickup

Complaint from Libby313 on 19 November 2023 about GFL Environmental.

Literally every week I have to call and ask for my trashed to be picked up. I've talked to numerous customer service agents and they still never come on the scheduled pickup day. This is the 4th week in a... Read more

Comments: 0

Not picking up cardboard

Complaint from Chrysan Industries. on 24 October 2023 about GFL Environmental.

It has been over a week from last pick up, and we have 2 cardboard dumpster that are now full I was told the truck has been here for pick up but had a problem with pick up, and if... Read more

Comments: 0

Refuse to remove their dumpster

Complaint from Great Lakes Deve on 20 October 2023 about GFL Environmental.

MY Account Number is U9048569-0000.I have cancelled my contract with GFL for the address of 1929-31 1St Avenue in Grafton,Wisconsin. There have been multiple repeated problems with the service and company. They were told in September to remove their dumpster.... Read more

Comments: 0

Horrible customer service

Complaint from Tsidwell on 05 September 2023 about GFL Environmental.

This company will not return calls and messages. I cancelled my service on 7/24/23, they picked up my can on 7/27. I was told on 7/24 that my service was cancelled and that I have my deposit coming back to... Read more

Comments: 0

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