While WM Waste Management efficiently handles waste disposal and recycling services across numerous locations, complaint data from our community has flagged several recurring issues with their service quality. Common complaints include extremely poor customer service and support, erratic driving by service providers, and instances where only partial service is provided. These issues have typically caused frustration among many users and disrupted proper waste management routines.
To avoid these issues, we strongly advise customers to clearly communicate their service needs and preferences, regularly monitor their service schedules, and promptly report any lapses in service to customer support. Document any interactions with the company and gather proof such as photos or videos to support your case when making a complaint.
Do you have a dispute or had a bad customer experience with WM - Waste Management? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to WM - Waste Management.
Our sentiment meter has detected that WM - Waste Management complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with WM - Waste Management, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about WM - Waste Management over the last 12 months. The graph below shows a monthly breakdown.
Curious about WM - Waste Management's track record in addressing complaints within the Public Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of WM - Waste Management. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of WM - Waste Management by calling 855-266-9622. If you want to reach out to WM - Waste Management through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified WM - Waste Management customers. Search, discuss and connect with other people in our community.
Complaint from Broco on 07 March 2024 about WM - Waste Management.
Have bee a WM customer for over 16 years. Service has detiorated and charges have escalated over the years. If we call for a missed pick up or to inquire about a bill, we are on hold for 45minutes to... Read more
Complaint from sjmcsween on 21 February 2024 about WM - Waste Management.
A ford ranger with WM waste branding has been seen on multiple occasions driving unsafe and erratically early hours of the morning in the Pakenham area. Read more
Complaint from Agee on 08 January 2024 about WM - Waste Management.
My sisters have lived in this address since 1992, and have been using W.M. For the garbage disposal services, as of last 2 months the garbage can(provided by W.M) has been particularly disposing .1/3 to 2/3 if the bags remain... Read more
Complaint from JustMona8 on 06 January 2024 about WM - Waste Management.
Customer service, very rude customer service, failure to start service, failure to communicate. Will not deal with this company again. Borden is 100% better company, customer service is definitely trained properly on sales and customer communication. Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
