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Greyhound Bus complaint: Driver did not stop at designated Bus Stop

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Filed 19 Aug 2022 by Cynthia

I got off a Bus Stop, in Evergreen, Alabama at Love’s Truck Stop,that was not the designated Bus Stop in Evergreen, Alabama. 5 passengers said this is not the designated Bus Stop. The Liberty Truck Stop, was down the Street was the Designated Bus Stop.. The Driver said if you do not get off the Bus at this stop, which was the Love’s Truck Stop, which was not the the designated Bus Stop, you will get off the bus stop in Mobile, Alabama, because that will be her next Stop she will let the passenger off!! My Driver that I had paid, to pick me up from the designed bus stop in Evergreen, Alabama at Liberty Truck Stop with all my luggage because I am Disabled.Love’s do not have free Wi-Fi because you have to pay for it. I had to get another ride, but my cell phone would not work without Wi-Fi. From the grace of God, the Cashier help me out to use the Land line to get another ride from my disabled Mom, who wasn’t feeling well, which is why i paid the other Driver.I called the Liberty Truck Stop to see if the Driver had come in there and the Driver had left.Liberty Truck Stop says they do not help Greyhound passengers with anything!! Whoa, Wow!!! I was talking to the Cashier and customers at Love’s Truck Stop and they said they are foreigner and they will not help!! For a ten minute ride from my Mom house, took me a hour and a half to get to! Money out of my pocket and a Greyhound Driver that would not understand, people come far to pick up passengers that come to see them! Another, passenger walked from Liberty Truck Stop. with her luggage and says she missed the Bus because the Bus stopped at the Love’s Truck Stop and not the Liberty Truck Stop, she was stuck!! Her Dad had to go to work! OMG

Greyhound Bus complaint: Driver did not stop at designated Bus Stop
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