Poor service
Complaint from Thully Magubane on 28 July 2022 about Greyhound Bus.
We haven't rest from montrose to Bloemfontein, we should be able to stretch out I'm dissapointed, Read more
Greyhound Bus complaints
Greyhound Bus Complaint Sentiment: Neutral
Our sentiment meter has detected that Greyhound Bus complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Greyhound Bus, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 5, 2024
Greyhound Bus complaint process
Do you have a dispute or had a bad customer experience with Greyhound Bus? Submit your Greyhound Bus complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Greyhound Bus.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Greyhound Bus complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Greyhound Bus?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Greyhound Bus complaints chart
We have received 19 complaints about Greyhound Bus over the last 12 months. The graph below shows a monthly breakdown.
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Greyhound Bus complaint statistics
Curious about Greyhound Bus's track record in addressing complaints within the Public Services category? Dive into the all-time complaints data right here!
44
Total complaints
44
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
44 ratings
How to contact the customer service of Greyhound Bus?
Below, you will find the contact information for the complaint department of Greyhound Bus. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-214-849-8100
Contact form:
You can contact the customer service of Greyhound Bus by calling +1-214-849-8100. If you want to reach out to Greyhound Bus through their own website, you can use their contact form.
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Greyhound Bus reviews: (44)
Authentic experiences shared by our community for your benefit.
Bus canceled no notification
Complaint from blnpmqq31 on 25 July 2022 about Greyhound Bus.
Bus cancellation with no interest fir passengers Read more
cancellation of Bus without notice
Complaint from blnpmqq31 on 22 July 2022 about Greyhound Bus.
My trip was leaving savannah on Sunday, 71722 at 12:30 upon my arrivak i was told the trip had been cancelled until later that day at 5:30 then they told me there wasnt a driver for the bus so i... Read more
Rude employees, NO Buses or Drivers
Complaint from leslie56 on 16 July 2022 about Greyhound Bus.
my trip started out in Brimingham, Alabama, comfrimation number 91265267. it was over an hour and 45 minutes late leaving. arrived in Atlanta to connect with bus to leave at12:15am, We arrived in Atlanta at 11:50 pm. We were not... Read more
bus just doesnt show up
Complaint from taoverman on 11 July 2022 about Greyhound Bus.
Bought a ticket for 7822 leaving greensboro,nc at 6am bus never showed kept calling customer service they kept saying we dont have information then at 1pm they finally tell me when i call that the bus aint coming and rescheduled... Read more
Delay
Complaint from Ntsepie on 10 July 2022 about Greyhound Bus.
This bus from Durban is a serious problem its to 11 and we are told it can get here even at 12 or 1am.but the bus was supposed to be here at 9 Read more
Refund, Compensation Unfilled Obligation 24 hour delay in travel
Complaint from Kjr on 08 July 2022 about Greyhound Bus.
I arrived after paying $99 from Chicago to DC in Cleveland Ohio... Midway. The bus were serviced and a driver not available to continue at 4:40pm, bus 1636. I were given the option to travel to New York... Read more
Refund
Complaint from Hamilton Zelee on 28 June 2022 about Greyhound Bus.
My return trip from Providence, Rhode Island was postponed to the 9th of June instead of the 6th. I requested for refund. Unfortunately, my refund has not been placed in my account. I called for follow-up; I was told that... Read more
Non Compliant from Greyhound
Complaint from Hurt and scared on 18 June 2022 about Greyhound Bus.
I left Oklahoma City on June 7 2022@1145am to arrive in Las Vegas on June 8th. We arrived in Denver stayed all night with no bathrooms or no where to eat. Then we arrived in Arizona with same situation.... Read more
had to wait 5 to 6 hours for another bus was only suppose to wait one hour
Complaint from michellebattle on 02 June 2022 about Greyhound Bus.
the man that was at the station i guess maintence said our bus was delay because they had to find a bus driver was told couldn't get my meds off the bus couldn't get my drinks food off the... Read more
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