Greyhound Bus complaint: Rude employees, NO Buses or Drivers

my trip started out in Brimingham, Alabama, comfrimation number 91265267. it was over an hour and 45 minutes late leaving. arrived in Atlanta to connect with bus to leave at12:15am, We arrived in Atlanta at 11:50 pm. We were not told there was no bus or driver for that time until
about 1:45 am.Then we were lied to several times about a bus would be there at 2:30am never showed. The employees put a sign up at the ticket desk saying theywere on break, this stayed there for 1-2 hours. they went in a room and did not come out to address our issues, several calls were made to the 800 number but still couldn’t get any real information. I was there in Atlanta until 5:30am went we finally was able to depart. every stop we made to connect with annother bus there was a problem, iwas suppose to be home at 11:50 that morning but didn’t get home until 7:30 that night.