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Greyhound Bus complaint: Refund, Compensation Unfilled Obligation 24 hour delay in travel

Open 110 views Public Services

Filed 8 Jul 2022 by Karen

I arrived after paying $99 from Chicago to DC in Cleveland Ohio… Midway. The bus were serviced and a driver not available to continue at 4:40pm, bus 1636. I were given the option to travel to New York and asked what about Pittsburgh. I said no, I am stressed and did not want the hassle, emotionally distraught choosing the shorter time route 19 instead of 29 hours. I choose the next day, today, and the ticket were exchanged with travel on the 8th, hotel accommodation were agreed on but could not be fulfilled. The office staff in Cleveland Greyhound, said at 2am he received an email of no hotel rooms available. I were given a donut…continued travel to DC at no charge, refunding the $99 is required for a 24 hour delay…stuck midway and not able to honor hotel agreement, food…$100 cash. I cannot continue to travel, I am trying to leave the USA, permanently… I am it’s victim and I seek protection, refuge elsewhere.

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