Greyhound Bus complaint: bus just doesnt show up

Name: bus just doesnt show up
Item: Greyhound Bus
Author: Tiffanie

Open 11 Jul 2022 87 views Public Services

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Filed 11 Jul 2022 by Tiffanie

Bought a ticket for 7822 leaving greensboro,nc at 6am bus never showed kept calling customer service they kept saying we dont have information then at 1pm they finally tell me when i call that the bus aint coming and rescheduled for 7922 at 6am bus never showed up again today i have called several times and they keep saying the bus is sitting in raleigh.

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Case details

Status: Open
Company: Greyhound Bus
Filed: 11 Jul 2022
Desired resolution: work on the communication with their busses and passengers if their buses arent going to show up.
Problem: Bus never showed up, twice
About: bus ticket

Progress

Filed
Company notified
Company replied
Resolved

11 Jul 2022 Complaint filed and published
11 Jul 2022 Message from Bizzy: we notified Greyhound Bus about this complaint.

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