Greyhound Bus Complaint Sentiment: Neutral

Our sentiment meter has detected that Greyhound Bus complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Greyhound Bus, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

Greyhound Bus complaint process

Do you have a dispute or had a bad customer experience with Greyhound Bus? Submit your Greyhound Bus complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Greyhound Bus.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Greyhound Bus complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Greyhound Bus?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Greyhound Bus complaints chart

We have received 19 complaints about Greyhound Bus over the last 12 months. The graph below shows a monthly breakdown.

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Greyhound Bus complaint statistics

Curious about Greyhound Bus's track record in addressing complaints within the Public Services category? Dive into the all-time complaints data right here!

44
Total complaints
44
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 44 ratings

How to contact the customer service of Greyhound Bus?

Below, you will find the contact information for the complaint department of Greyhound Bus. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-214-849-8100
Contact form:

You can contact the customer service of Greyhound Bus by calling +1-214-849-8100. If you want to reach out to Greyhound Bus through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Greyhound Bus reviews: (44)

Authentic experiences shared by our community for your benefit.

Never made it to destination

Complaint from dsclappe on 29 December 2022 about Greyhound Bus.

Itinerary 14525710: - I would like a representative to contact me.  Unacceptable service. I paid $230 for a roundtrip ticket for Hollie Chaimowitz.  Ms. Chaimowitz was supposed to depart Harrisburg, PA, at 4:00 on December 27 to head home to Greenville,... Read more

Comments: 0
Rating:

bus driver making illegal vidos of females

Complaint from Pilot security on 26 November 2022 about Greyhound Bus.

Undercover Security Nov 26, 2022 1:32 am EST driver video taping a young girl at pilot corbin corbin ky pilot is private property. Under ky law it is a crime to video tape a citizen on private property without their permission. Greyhound driver of... Read more

Comments: 0
Rating:

Round trip.

Complaint from Same as name on 21 October 2022 about Greyhound Bus.

This was one of the worst trips I have taken. No bus or a cancelled bus. The round Tripp took longer than expected. I think a lot of us deserve some compensation for the inconvenience. Next time I will... Read more

Comments: 0
Rating:

ASSULT

Complaint from sawyeravner@hotmail.com on 01 September 2022 about Greyhound Bus.

Avner N Sawyer, 07051935, 816-977-5421, sawyeravner@hotmail.com, 1959 Dale Evans Way. Kingman AZ 86409. July 5th,2022 I was traveling with Greyhound from Phonex, AZ. to Kingman thru Flagstaff. left at 9.30am, we stopped at a bus stop outside... Read more

Comments: 0
Rating:

Cancelled bus on the spot

Complaint from Cassandra White on 29 August 2022 about Greyhound Bus.

Left Hartford CT at 7:00 Pm and miss the 10:PM Bus to Dothan AL and then it went downhill from there we had to wait three days in New York I have a 92 year old mother looking for me and... Read more

Comments: 0
Rating:

Driver did not stop at designated Bus Stop

Complaint from ceast9801 on 19 August 2022 about Greyhound Bus.

I got off a Bus Stop, in Evergreen, Alabama at Love's Truck Stop,that was not the designated Bus Stop in Evergreen, Alabama. 5 passengers said this is not the designated Bus Stop. The Liberty Truck Stop, was down the Street... Read more

Comments: 0
Rating:

In danger you passengers lives with your drama !

Complaint from Pokercop on 13 August 2022 about Greyhound Bus.

Bus 1194 Atlanta to chicago August 12 2022 look up who was the driver . This driver stayed on her cellphone the whole dam trip, making multiple calls talking drama with her friends by may I add on Speaker .... Read more

Comments: 0
Rating:

busted nose

Complaint from sawyeravner@hotmail.com on 09 August 2022 about Greyhound Bus.

I was traveling from Phoniex AZ to Kingmann AZ on the 15th of July at approx 1030 am when we made a stop at that stop I was assulted by Orlando Bahe for no reason I have never seen that... Read more

Comments: 0
Rating:

Unprofessional and theft

Complaint from Vatina on 29 July 2022 about Greyhound Bus.

On June, I was supposed to catch a bus from Springfield, VA to Tyler,TX. Well the bus never showed and I was there alone with no one I knew. So I had to catch a taxi ride to the airport... Read more

Comments: 0
Rating:

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