Greyhound Bus complaint: Inhumane treatment

Name: Inhumane treatment
Item: Greyhound Bus
Rating: 1
Author: Carlton

Open 20 Jul 2023 71 views Public Services

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Filed 20 Jul 2023 by Carlton

My son in law is stuck in Dallas terminal because the bus driver didn’t show he got to Dallas at 8:30 pm last night for a 3 hour lay over was told he has to wait till 12:45 am tomorrow and that he can’t wait in the terminal he has to stand across the street in the heat. This is inhumane treatment

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Case details

Status: Open
Company: Greyhound Bus
Filed: 20 Jul 2023
Rating: 1/5
Desired resolution: For one let the paying customer wait inside the building and try to find a bus leaving the terminal that can connect him with his final destination in Alexandria La.
Problem: Passenger forced to wait outside in heat
About: bus layover

Progress

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Company notified
Company replied
Resolved

20 Jul 2023 Complaint filed and published
20 Jul 2023 Message from Bizzy: we notified Greyhound Bus about this complaint.

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