Our sentiment meter has detected that GoPro complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GoPro, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 7, 2024
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We have received 1 complaints about GoPro over the last 12 months. The graph below shows a monthly breakdown.
Curious about GoPro's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GoPro. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of GoPro by calling 1-800-272-7281. If you want to reach out to GoPro through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Rekha on 16 December 2021 about GoPro.
I had ordered Gopro Hero 10, and was charged for camera with accessories bundle. However, when I received the package it only included the camera and accessories were missing. I contacted customer care and initiated a return. Now I am... Read more
Complaint from Haseena on 15 December 2021 about GoPro.
i have gopro9 .now that didnot working. both batteries same problem.its boughted feb 2021 Read more
Complaint from ryan22857 on 23 November 2021 about GoPro.
Have tried several times to order a GoPro Black 10 that they have for sale for Black Friday online. The order doesn't go through. Tried with several different credit cards. They have no one that will take... Read more
Complaint from Amsolis on 29 June 2021 about GoPro.
Returned the gopro hero 9 due to defective screen within 2 days of delivery, they refunded my purchase price and kept the tax, they deducted shipping cost Also canceled my subscription and no refund. I lost around 180$ dealing with gopro I am... Read more
Complaint from MasterOfNone on 07 October 2020 about GoPro.
I ordered a GoPro on 17 Sep. It was dispatched on 17 Sep and returned by UPS on 20 Sep. I’ve had no ation for GoPro that they have the package and therefore no refund. Terrible customer service on the... Read more
Complaint from Pionair on 13 July 2020 about GoPro.
I have to express my disappointment with this company. I ordered a a camera on the 22nd of June and a second on the 23rd June 2020. The first one came, even though it was delayed the following week. It... Read more
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