Our sentiment meter has detected that GoPro complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GoPro, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 1 complaints about GoPro over the last 12 months. The graph below shows a monthly breakdown.
Curious about GoPro's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GoPro. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of GoPro by calling 1-800-272-7281. If you want to reach out to GoPro through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Tonyj25 on 26 August 2023 about GoPro.
I had purchased a GoPro Hero 8 black on 2021, I had hardly recorded 5-6 hours of video on that. Recently the GoPro switched off while recording a video and show distorted images when switched ON. I took it to... Read more
Complaint from DONOTlikeGoPro on 05 January 2023 about GoPro.
GoPro10 faulty and temperamental since purchase. Battery life non existent. We want a full refund. Read more
Complaint from Rolf on 02 September 2022 about GoPro.
No delivery of the camera inkluding housing and SD-Card. I ordered it over the GoPro-Webshop and payed with credit card. They told me by e-mail to sen it by UPS. UPS has not be able to deliver. Read more
Complaint from The river man on 06 August 2022 about GoPro.
I have called a half dozen times about my issue and I am not getting any where. The last time I called they pretty much told me they don’t know what else to do. That is unexceptionable! I have followed... Read more
Complaint from bridgetfynn@hotmail.com on 23 June 2022 about GoPro.
I placed and paid for a GoPro 10 in April 2022 and am yet to receive my delivery. UPS lost my order, found it and shipped it back to GoPro Netherlands, and I have received no further information on my... Read more
Complaint from eddiehz on 23 June 2022 about GoPro.
Online I purchased Gopro thought that was the best option When paying ed it would be £379 for one camera when pressed it took £909 and was going to send me to Gopro 10. After four days of getting through eventually... Read more
Complaint from Carrie Blake on 22 June 2022 about GoPro.
I purchased the Hero 10 bundle through the GoPro website 5 days ago because there was a promise on the site that it would be shipped out that day if I ordered before 4pm PST (which I did) free... Read more
So I ordered and paid for a GoPro 10 off from GoPro web site so on the web site you get the hero 10 for £279.99 with a free memory card and a second one for £14.40 and... Read more
Complaint from Hashan on 07 February 2022 about GoPro.
My gopro was working fine and then now the battery is not detecting. It says no battery even if i use a new genuine battery Read more
Complaint from Tulipa on 20 January 2022 about GoPro.
In December I subscribed to go pro and placed an order. My order was not accepted so I contacted go pro to find out why. My 3 calls and requests for info went unanswered. I complained and someone phoned me... Read more
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