Hisense Complaint Sentiment: Neutral

Our sentiment meter has detected that Hisense complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hisense, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Hisense complaint process

Do you have a dispute or had a bad customer experience with Hisense? Submit your Hisense complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hisense.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Hisense complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Hisense?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Hisense complaints chart

We have received 9 complaints about Hisense over the last 12 months. The graph below shows a monthly breakdown.

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Hisense complaint statistics

Curious about Hisense's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 38 ratings

Hisense reviews: (38)

Authentic experiences shared by our community for your benefit.

Been messed around

Complaint from Davinia.smith@hotmail.co.uk on 11 January 2024 about Hisense.

I brought a hisense washing machine in August 2023 and in November 2023 I put the washing machine on hot wash where the door glass exploded I called the company where they sent there engenier... Read more

Comments: 0
Rating:

New Hisesense TV not working properly not serviced properly

Complaint from Nigel Pereira on 25 September 2023 about Hisense.

New Hisesnse TV purchased 16 July. TV start takes almost 2 mins from day 1. First technician does factory reset within a week, but problem persists. No response from service centre till 25 Sep. Second technician does reset again on 25... Read more

Comments: 0
Rating:

2 time repaired

Complaint from Anees on 18 September 2023 about Hisense.

My led every month show new new fault 1st time black screen and repaired by your staff and next month speaker volume off, again repaired by your staff and now after fifteen days lines on screen. Read more

Comments: 1
Rating:

Products never work

Complaint from Dviola1 on 13 August 2023 about Hisense.

Bought a new window ac unit, the remote control doesn’t work, and there app doesn’t work either Read more

Comments: 0
Rating:

Screen error

Complaint from Sage on 16 June 2023 about Hisense.

I got the the Hisense Tv 50inches March 2023 and since then the screen is giving issue Read more

Comments: 0
Rating:

Useless service

Complaint from Jifa70 on 01 June 2023 about Hisense.

Non existent customer service. Rude Customer Service Team. Will never buy from this appalling company again. Read more

Comments: 0
Rating:

55 Hisense Smart TV

Complaint from Dontbuyhisense on 22 May 2023 about Hisense.

Purchased a Hisense 55 TV from Costco 17 months ago. The TV screen started to distort last week, about 20% of the screen surface. With a 3 year warranty, I contacted Hisense and (through email sent pictures) that I had... Read more

Comments: 0
Rating:

Faulty oven and gas stove

Complaint from KatieVerwey on 18 May 2023 about Hisense.

The stove did not work since purchased, cannot go higher than 115 degrees. Hisense is out of the correct parts to have the oven cut out at a higher twmperature. They do not want to refund us. Read more

Comments: 0
Rating:

Audio sync with sound bar

Complaint from Russel Mlika on 16 February 2023 about Hisense.

Received a Roku Hisense R6 series 58 UHD 4K 58R6E3 TV as a Christmas gift. works well on its own but when adding a Hisense HS219 soundbar the audio sync is off. wrote Hisense they said call them. Well, I... Read more

Comments: 0
Rating:

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