Do you have an issue or had a bad experience with Geek Squad? When you submit your Geek Squad complaint through our platform you show that you wont let your problem pass by quietly. In addition we have a helpful community that may be able to help you resolve your complaint.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!
Complaint from gvcoleman on 13 March 2023 about Geek Squad in category Consumer Electronics
I have had repeated problems with phone geek squad and have tried numerous times to complain without being able to reach anyone who can even take a complaint.Most recently I asked them to help me resolve why my... Read more
Complaint from Jerichospeaks on 11 February 2023 about Geek Squad in category Consumer Electronics
Online tech corrupted our desktop system. I was on the phone 7 hrs on the day this all happened. Tech number 3 said it was tech 1 who damaged our system. I asked for a tune up plain and simple.... Read more
Complaint from Bill Floyd on 24 January 2023 about Geek Squad in category Consumer Electronics
On Monday 1232023 I contacted the geek squad about adjusting the height of my wall mounted TV and connecting my robot vacuum clearer to my phone. I am a member to total tech and I was told by three... Read more
Complaint from [email protected] on 19 January 2023 about Geek Squad in category Consumer Electronics
Brought my AIO computer to BB on 11823 to have new ram installed, said they could do it in about 30 minutes if I wanted to wait. I check back and they said it was ready, paid my service fee... Read more
Complaint from mrcoll61 on 12 January 2023 about Geek Squad in category Consumer Electronics
On Jan 2nd, I contacted Geek Squad because my printer would not respond to my computer. I was on the chat line with 2 different agents for over 3 hours. When the line kept connecting and disconnecting with... Read more
Complaint from Ron Ortolan on 11 January 2023 about Geek Squad in category Consumer Electronics
I purchased a New LG washer, Dryer and Dishwasher in November for a Christmas gift to my wife, When I purchased these online these items were available for delivery, I then got notified that the first delivery appointment would not... Read more
Complaint from W. Huie on 03 January 2023 about Geek Squad in category Consumer Electronics
I had two prior in-home appointments scheduled through Geek Squad beginning in 102922, however the issue has to be resolved after more than 20 calls. No third has been scheduled nor a replacement issued. All I have... Read more
Complaint from jb12330 on 02 January 2023 about Geek Squad in category Consumer Electronics
Recently I bought a Lenovo All in one computer for my mom. When I realized how little RAM it had I decided to upgrade it. I spoke to an agent online to ask if Geek Squad would do the... Read more
Complaint from Pennyd on 11 December 2022 about Geek Squad in category Consumer Electronics
We had an appointment for December 10, 2022 for a dismount of original TV, remount a new TV and reset up the surround system, etc. We received our email that the tech will be out to the house between 12-8. We called... Read more
Complaint from Rthiel4676 on 10 December 2022 about Geek Squad in category Consumer Electronics
I called to get my virus protection with Webroot that I purchased from Best Buy on my new cell phone. The gentleman who said his name was Thomas then Johnathan that he would get into my desktop computers to get... Read more
