GoPro complaint: Refund issue

Name: Refund issue
Item: GoPro
Author: Amine

Open 29 Jun 2021 178 views Consumer Electronics

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Filed 29 Jun 2021 by Amine

Returned the gopro hero 9 due to defective screen within 2 days of delivery, they refunded my purchase price and kept the tax, they deducted shipping cost
Also canceled my subscription and no refund.
I lost around 180$ dealing with gopro
I am reaching out to the better business bureau to get this sorted out
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Case details

Status: Open
Company: GoPro
Filed: 29 Jun 2021
Desired resolution: Refund me my money , holding sale tax is illegal
Problem: Refund kept tax and shipping costs
About: action camera
At stake: $180

Progress

Filed
Company notified
Company replied
Resolved

29 Jun 2021 Complaint filed and published
29 Jun 2021 Message from Bizzy: we notified GoPro about this complaint.

See all 16 GoPro complaints

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