First off they took my order then didnt even know what my order was when I got to the window and then I went to pay and they gave me my change and gave me back my money and I... Read more
The customer service is terrible at this location. Not to mention my food was cold Read more
We sat in the drive thru line for more than 30 minutes. Staff was all young people. They looked confused, inexperienced and worked very slow. Manager looked very young and disorganized. Our order was not correct. Will probably lose our... Read more
On 113020 I visited the Golden Chick in Belton, TX. It was shortly after 6 PM. I went to the speaker for the drive up and ordered a 10 piece leg thigh box. I was told... Read more
Went thru the drive thru ordered a 8 piece , with 2 sides, proceeded to the window paid for my order, and then the manager come to the window and told me they were out of legs and... Read more
Parked @ 8:20 PM , walked to door, doors were locked. Went to drive thru female stated store was closed. Asked why when store is open till 10pm. She hesitated to answer. I asked again, she said ummm, we're... Read more
This is the third time I went into Golden Chick and the employee that’s the cashier was very rude. I stood there for 20 to 30 mins waiting on my food. The cook finally asked what about the counter I... Read more
They took my food out of fryer . Employee dropped my food on counter then picked it up twice and put in my box no gloves no tongs. I asked the other employee the store number and she said she... Read more
Went through the drive and the order taker was not ready took her over 8mintue to take my order, asked her to hold a minute and she screamed at me then asked if the food was fresh she reply... Read more
Every time I go to this location because I live 2 min away. I always want to buy just yeast rolls and they always tell me that they cannot sell unless I purchase a combo. I was told They only... Read more