Golden Chick Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Golden Chick over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 19, 2024

Golden Chick complaint process

Do you have a dispute or had a bad customer experience with Golden Chick? Submit your Golden Chick complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Golden Chick.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Golden Chick complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Golden Chick?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Golden Chick complaints chart

We have received 6 complaints about Golden Chick over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Golden Chick complaint statistics

Curious about Golden Chick's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

57
Total complaints
57
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 57 ratings

How to contact the customer service of Golden Chick?

Below, you will find the contact information for the complaint department of Golden Chick. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-972-831-0911
Contact form:

You can contact the customer service of Golden Chick by calling 1-972-831-0911. If you want to reach out to Golden Chick through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Golden Chick reviews: (57)

Authentic experiences shared by our community for your benefit.

Trash food

Complaint from Managing on 17 January 2024 about Golden Chick.

My wife and I drove up there in the snow because we wanted good food. Instead we received rubbery fish, stale fries, under cooked chicken wings, and fresh rolls with no butter. I’m guessing the normal cook didn’t come in... Read more

Comments: 0
Rating:

Bad food and service

Complaint from Susan herford on 12 January 2024 about Golden Chick.

My chicken was raw we were missing corn nuggets and a side salad the employees will not tell me how much longer it would be on the food we had to wait a long time I won't either my $49.37... Read more

Comments: 0
Rating:

Unsanitary

Complaint from Shareka23 on 04 December 2023 about Golden Chick.

Roaches are everywhere, witness an employee using the same rag cleaning the lobby and clean it with the bathroom. They also put food that’s been sitting back in oil. Which will make people sick. They’re clocking in and going straight... Read more

Comments: 0
Rating:

They messed up my order

Complaint from carolsilas22 on 24 October 2023 about Golden Chick.

Golden chic they messed up my order I called and the manger said just bring the receipt and remake it but I went today and they said I took to long and remake it so I $27 for messed up Read more

Comments: 0
Rating:

Wrong combo

Complaint from SharonBennett777 on 19 March 2023 about Golden Chick.

Asked for gxxard combo and was rung up and given tenders Read more

Comments: 0
Rating:

Order not right, rude employee.

Complaint from Koozieman3 on 12 October 2022 about Golden Chick.

I ordered two 3 piece meals with fries and drinks in the drive thru at the Kyle, TX. Store. I could barely understand the employee at the window. After getting my drinks and bag of food, I pulled over... Read more

Comments: 0
Rating:

Rude worker

Complaint from sbd77 on 10 September 2022 about Golden Chick.

As soon as I arrived, I was asked what I needed. before I could finish what I was saying, the lady said We do not have the receipt, pull up to the window! Then I tried to talk again, and... Read more

Comments: 0
Rating:

Need refund!

Complaint from Lardeb4 on 04 August 2022 about Golden Chick.

Made an online order on Saturday the 30th. I paid 63.19, got to the store at designated time and they had NO food and would not refund our money! Called corporate Monday morning and they transferred me to a... Read more

Comments: 0
Rating:

Rude employee

Complaint from Jojo21 on 24 June 2022 about Golden Chick.

As I was getting my order the guy working at the was rude, and he snapped at me because I thought he said something to me. He rolled his eyes and said “I know I’m not talking to you” he... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?