Our sentiment meter has identified a 100% increase in complaints about Golden Chick over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Golden Chick's offerings.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Golden Chick? Submit your Golden Chick complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Golden Chick.
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Finally, we can turn your complaint into a professional Golden Chick complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 6 complaints about Golden Chick over the last 12 months. The graph below shows a monthly breakdown.
Curious about Golden Chick's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Golden Chick. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Golden Chick by calling 1-972-831-0911. If you want to reach out to Golden Chick through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Betterdayscoming113 on 08 March 2021 about Golden Chick.
Three different times our orders have bern dried out over cooked looks like they just reheated it the service is awful everyone at this location is related except for three employees they do what they want if you complain your... Read more
Complaint from Mrs Dj on 25 February 2021 about Golden Chick.
I was at the drive thru on 2 24 2021 around 3:00pm and I ordered the cajun rice and coleslaw and I had to wait 30 minutes or more to get my food there was only 1 car ahead... Read more
Complaint from Ninatrowell on 28 January 2021 about Golden Chick.
First off they took my order then didnt even know what my order was when I got to the window and then I went to pay and they gave me my change and gave me back my money and I... Read more
Complaint from lucyly on 20 January 2021 about Golden Chick.
The customer service is terrible at this location. Not to mention my food was cold Read more
Complaint from Jeff Denson on 21 December 2020 about Golden Chick.
We sat in the drive thru line for more than 30 minutes. Staff was all young people. They looked confused, inexperienced and worked very slow. Manager looked very young and disorganized. Our order was not correct. Will probably lose our... Read more
Complaint from rogerd1961 on 02 December 2020 about Golden Chick.
On 113020 I visited the Golden Chick in Belton, TX. It was shortly after 6 PM. I went to the speaker for the drive up and ordered a 10 piece leg thigh box. I was told... Read more
Complaint from K Morrison on 23 October 2020 about Golden Chick.
Went thru the drive thru ordered a 8 piece , with 2 sides, proceeded to the window paid for my order, and then the manager come to the window and told me they were out of legs and... Read more
Complaint from Just trying to get dinner on 11 September 2020 about Golden Chick.
Parked @ 8:20 PM , walked to door, doors were locked. Went to drive thru female stated store was closed. Asked why when store is open till 10pm. She hesitated to answer. I asked again, she said ummm, we're... Read more
Complaint from Andreaware on 03 September 2020 about Golden Chick.
This is the third time I went into Golden Chick and the employee that’s the cashier was very rude. I stood there for 20 to 30 mins waiting on my food. The cook finally asked what about the counter I... Read more
Complaint from Hsnow6 on 23 August 2020 about Golden Chick.
They took my food out of fryer . Employee dropped my food on counter then picked it up twice and put in my box no gloves no tongs. I asked the other employee the store number and she said she... Read more
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