Golden Chick Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Golden Chick over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Golden Chick's offerings.

Sentiment data last updated on April 25, 2024

Golden Chick complaint process

Do you have a dispute or had a bad customer experience with Golden Chick? Submit your Golden Chick complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Golden Chick.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Golden Chick complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Golden Chick?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Golden Chick complaints chart

We have received 6 complaints about Golden Chick over the last 12 months. The graph below shows a monthly breakdown.

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Golden Chick complaint statistics

Curious about Golden Chick's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

58
Total complaints
58
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 58 ratings

How to contact the customer service of Golden Chick?

Below, you will find the contact information for the complaint department of Golden Chick. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-972-831-0911
Contact form:

You can contact the customer service of Golden Chick by calling 1-972-831-0911. If you want to reach out to Golden Chick through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Golden Chick reviews: (58)

Authentic experiences shared by our community for your benefit.

Cold old chicken, bad cook bread, cold mashpotato

Complaint from Velasquez1 on 17 June 2021 about Golden Chick.

On June 16, I brought a two piece combo. The chicken was cold, the bread was not well cook and look disgusting. The mashed potato was cold and no flavor. The drink had no taste and it was very warm (they had no... Read more

Comments: 0
Rating:

Rude and obnoxious Evening manager

Complaint from Ritagogo on 14 June 2021 about Golden Chick.

June7,2020... Rita Gomez 210-910-9951 I made a purchase of $44.00. The order was missing a family chicken salad. I sent my husband back after calling the restaurant and notifying. We arrived and he went to the door the manager opened the door and he... Read more

Comments: 0
Rating:

One person working his ass off……

Complaint from cgarrett8221 on 05 June 2021 about Golden Chick.

……and no one is helping him. We placed our order online at the Ennis location, and. It showed the order would be complete by 8:07pm. My brother in law went to pick it up and he waited until 8:37pm before it... Read more

Comments: 0
Rating:

Incorrect Items

Complaint from Drumstick Gal on 22 May 2021 about Golden Chick.

I ordered the two piece fried chicken combo and requested a leg and a wing. I paid extra fir corn nuggets as a side. When I got home I found that I received Two Thighs. I HATE THIGHS. I... Read more

Comments: 0
Rating:

Stealing and Underage Sex

Complaint from Moo on 29 April 2021 about Golden Chick.

I ask of you while if you have cameras in the restaurant why the manager Nesha,and Rosie,and Ashley walking out with money And the worker Alex C an Jane also preciate in a this embezzlement. An Jane and Alex C.... Read more

Comments: 0
Rating:

Poor service and order not complete

Complaint from Boaterguy on 24 April 2021 about Golden Chick.

I pulled up 1 car in line, took their order I moved to speaker to order. About 3 mins passed nobody assisted me so I said hello a few times finally said you can place your order. Pulled up to... Read more

Comments: 0
Rating:

Did not get what I Orered and paid for

Complaint from Not a Happy Chick on 27 March 2021 about Golden Chick.

when Golden Chick come to this location. I thought COOL I like Golden Chick and it being near the house that made it even better. I have been to this location Four times and in all four time they didn't... Read more

Comments: 0
Rating:

Cold old foot

Complaint from Hercules42 on 23 March 2021 about Golden Chick.

Ordered on app fish combo fish was dried out fried okra was old very mad spent$10.Went to the one on Industrial 2 months ago everything was hot and fresh Read more

Comments: 0
Rating:

1119

Complaint from Jessls on 15 March 2021 about Golden Chick.

Ordered a fish sandwich they proceed to tell me I have to wait 10 minutes they have to make the batter and make it fresh. Fresh is great but why isn't the batter made and things ready to go for... Read more

Comments: 0
Rating:

Rude employees

Complaint from anna1965gonzales@gmail.com on 09 March 2021 about Golden Chick.

Was gonna purchase food and needed to go to the restroom and they denied me the use of the bathroom. It was open and i eas gonna purchase food. I am disabled and needed to go and they were real... Read more

Comments: 0
Rating:

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