Golden Chick Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Golden Chick over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 1, 2024

Golden Chick complaint process

Do you have a dispute or had a bad customer experience with Golden Chick? Submit your Golden Chick complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Golden Chick.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Golden Chick complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Golden Chick?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Golden Chick complaints chart

We have received 6 complaints about Golden Chick over the last 12 months. The graph below shows a monthly breakdown.

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Golden Chick complaint statistics

Curious about Golden Chick's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

58
Total complaints
58
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 58 ratings

How to contact the customer service of Golden Chick?

Below, you will find the contact information for the complaint department of Golden Chick. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-972-831-0911
Contact form:

You can contact the customer service of Golden Chick by calling 1-972-831-0911. If you want to reach out to Golden Chick through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Golden Chick reviews: (58)

Authentic experiences shared by our community for your benefit.

Service

Complaint from loucindy on 16 August 2020 about Golden Chick.

Went through the drive and the order taker was not ready took her over 8mintue to take my order, asked her to hold a minute and she screamed at me then asked if the food was fresh she reply... Read more

Comments: 0
Rating:

Refuse to sell food

Complaint from Inardz on 24 July 2020 about Golden Chick.

Every time I go to this location because I live 2 min away. I always want to buy just yeast rolls and they always tell me that they cannot sell unless I purchase a combo. I was told They only... Read more

Comments: 0
Rating:

BAD FOOD

Complaint from Gigi on 15 July 2020 about Golden Chick.

Drove from Arlington TX to Grand Prairie TX 20 min from my home for the NEW CHICKEN SANDWICH...WELL, THEY WHERE OUT OF NEW MENU ITEM...OK I GUESS!!! Ordered chicken Salad sandwich okra BOTH WERE COLD AWFUL! Read more

Comments: 0
Rating:

Management

Complaint from Anonymous94721 on 30 June 2020 about Golden Chick.

GM works as a salaries manager as requires at minimum 50 work hours in store to be completed. However as an employee she is rarely there. Only on Truck ordering days and Inventory days. Other Managers and Team Members can... Read more

Comments: 0
Rating:

Management

Complaint from Anonymous3628 on 30 June 2020 about Golden Chick.

(GM) Iqra Wahid states she works as a salaries manager as requires at minimum 50 work hours in store to be completed. However as an employee she is rarely there. Only on Truck ordering days and Inventory days. Other Managers... Read more

Comments: 0
Rating:

Cheated

Complaint from Berserker254 on 21 May 2020 about Golden Chick.

My wife and I stopped by golden chick one night and got the shrimp and catfish box that was featured on the menu board. It looked nothing like it. The large shrinp was tiny salad shrimp,the fish was maybe a... Read more

Comments: 0
Rating:

Potnoodle had no flavouring

Complaint from Miss jillian bibby on 04 February 2020 about Golden Chick.

My potnoodle has no flavouring just noodles no powder its chicken n mushroom had 3 the same now not on at all just noodles Read more

Comments: 0
Rating:

Terminated

Complaint from DANAROBINSON on 10 June 2019 about Golden Chick.

I was terminated after being placed on a week suspension for a no call, no show. Served my time was placed back on the new schedule to return back to work the following week. Brook, from the corporate office notifies... Read more

Comments: 0
Rating:

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